Trials and Proof of Concepts (PoCs)

Trials are available for Zendesk^® Suite (Omnichannel Customer Service, Help Desk, Internal Support), Zendesk^® Sell (Sales Automation & Management), and Sunshine Conversations (rich messaging, notifications, and outbound communications through instant messaging apps and other channels). Sunshine platform can be tested as a part of your Zendesk^® Suite trial.

From the Customer Experience side (Suite and Sell products), making some tests on a trial environment can be useful in case you are already familiar with Zendesk^® or comparable applications. Take into consideration that the configurations, communications, and actions you carry out will remain if you contract Zendesk^® with the same subdomain or credentials - there is anyway the possibility to start from scratch.

Also, pay attention to the trial plan: Professional Edition (suggested) for Zendesk^® Suite, and Elite Edition (by default) for Zendesk^® Sell. In case you end up contracting inferior plans, some features of the Trial will not be available, and the related-configuration will be lost. At any time, agents and sales reps can be added, and Suites & other capabilities can be upgraded.

For Service, Sales or Customer Experience projects involving many agents, sales reps, departments, communications, channels, locations, etc. we can advise you with your trial at a reasonable price, and even run a paying Proof of Concept (PoC) for the most critical or complex scenarios.

Book a 30 minute conference now to discuss all this. Our demonstration environment spans the most advanced plans of these products, add-ons, public apps, WhatsApp notifications, custom reports and much more so we validate the extent in which Zendesk^® and our services meet your needs and expectations.

Contact us for more information.