Integrating Wordpress & Zendesk

We help you integrating Wordpress and Zendesk

Wordpress Integration

Beyond the integrations with WooCommerce (a platform built on WordPress), Zendesk® has developed an official plugin that brings Support to any blog or site created as of this leading Content Management System (CMS).

Convert a comment in Wordpress into a Zendesk<sup>®</sup> ticket [Wordpress and Zendesk<sup>®</sup> Integration Plugin. Website and blog Support. CRM, Customer Experience (CX) and Content Management System (CMS)]

This integration also allows end users to sign into your Zendesk® customer portal (Guide functionality) directly on your Wordpress web so they can easily submit their tickets or view their status.

In relation to the comments, you can take any of them and turn them into a Ticket directly on your Wordpress dashboard.

Allowing end users to leverage your knowledge base (Guide) or chat capabilities is also very straightforward, being also able to customise their look and feel.

Embedding the Zendesk® widget on your site or blog is easy as well. With Respira Internet’s assistance, you can create sophisticated and multilingual forms, program how the widget behaves, or even configure workflows as per customers’ behaviour on your pages.

Contact us for more information.

>> Ver en el Marketplace de Zendesk® Aplicaciones para integrar Wordpress con Zendesk®

By working with us, you will benefit from:

15+ years implementing CRM and CX solutions
15+ years building apps and integrations
Former Zendesk® employees
Specialised Partner. We only work with Zendesk® as CRM / CX solution.
Certification in Zendesk® Suite, Sunshine Conversations, and Sell
Zendesk® training and best practices for administrators and users
Agile procedures for evaluating, implementing, and developing
Flexibility in the way of working and speed in the face of incidents
Multiple references and focus on the satisfaction of our customers

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