About us

About Respira Internet

About us

We are an official Zendesk® Partner (Advanced level) with extensive development capabilities. We bring to the table great flexibility to our customers by working remotely for clients across Europe and the whole World.

As a result of our focus in Zendesk®, we are certified in Zendesk® Support and Zendesk® Sell, have published several public apps on Zendesk®'s marketplace, use Zendesk® internally, and are one of the first partners with Zendesk® Sunshine Conversations projects, being also able to demonstrate how notifications of WhatsApp and other instant messaging apps are sent.

Our team includes Software & IT Services veterans with a long CRM/CX trajectory. We offer tech consultancy for implementations, developments and integrations around Zendesk®, with good value for money and outstanding service.

Advanced partner Badge

 

Visions & Missions

At Respira Internet we offer tech consultancy for implementations, developments and integrations around Zendesk, with exceptional value and outstanding service for all customers.

Our mission is to improve Customer Experience through utilizing best practices, hands-on training, and consultancy beyond Zendesk. Respira is determined to value privacy by providing confidentiality agreements and NDA signatures. Finally, the team envisions a digital business environment where countless hours are saved and sales are increased at maximum agile efficiency.

 

Zendesk® implementation & integration

When implementing and integrating Zendesk® our goal is to improve the efficiency and control of your support and sales processes, so you can better focus on your business.

Zendesk® can bring huge productivity gains when it is configured and used properly. We can deliver on that, and make our projects pay for themselves many times over.

 

Web development

We build web & mobile apps as requested by our client, adding our expertise to make the idea even better.

If you have a digital dream, we can make it true, no matter the scope and size. Just let us know.

 

Front end development

We provide interfaces that are fastly adopted by end users and quickly maintained and evolved in conjunction with the rest of the technology stack.

We complement your internal department and IT partners skills in the backend so applications are delivered more efficiently and maintained and evolved in a fast manner.

We care about the needs of the end-users and the departments your web and mobile applications are serving to. We make IT departments' life easier throughout our development expertise, processes adaptation, and people awareness.

 

Where we are

We are in Madrid, Spain. If you are near, we can have coffee 😊.

 

By working with us, you will benefit from:

15+ years implementing CRM and CX solutions
15+ years building apps and integrations
Former Zendesk® employees
Specialised Partner. We only work with Zendesk® as CRM / CX solution.
Certification in Zendesk® Suite, Sunshine Conversations, and Sell
Zendesk® training and best practices for administrators and users
Agile procedures for evaluating, implementing, and developing
Flexibility in the way of working and speed in the face of incidents
Multiple references and focus on the satisfaction of our customers

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