Working with Zendesk is easy...


... if you have the right solution. The Respira Comprehensive Solution.

Respira comprehensive solution

A Comprehensive Solution

Consulting and Auditing

Former Zendesk employees with experience. Certified consultants.

Employee Training

On your premises or remotely if you prefer.

Personalized Support

We accompany you before, during, and after the project.

System Integration

APIs, Webhooks, Endpoints, etc. We act as a bridge with your IT department.

Data Migration

We move your data from your existing CRM or Zendesk instance, quickly and securely.

Custom Applications

We are programmers. We build applications and/or support your own developments.

Why Choose Us

Official Consulting and Technology Partners

Former Zendesk employees with business experience. Certified consultants.

Creators of the WhatsApp Connector

Your customers use WhatsApp. We help your business adapt to your customers´ needs.

Integrations, Migrations, and Custom Applications

We mediate with your IT team. We make applications and developments according to your needs.

We are Zendesk Partners

The companies we work with improve their customer service, employee satisfaction, and the automatic resolution of the most repetitive queries thanks to the best practices we teach and the help we provide for each particular case.

We implement Zendesk quickly and help with the integration of channels and applications that need to share information, including the automatic sending of notifications via Facebook Messenger, WhatsApp, Instagram Direct Message, and other instant messaging services.

We are a specialized partner, certified consultants, and former Zendesk employees.

We offer a great quality-price ratio and work remotely for companies of all sizes and fields in Spain, Europe, and around the world.

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WhatsApp message on phone

Creators of the WhatsApp Connector for Zendesk

We are the creators and actively maintain the WhatsApp Connector for Zendesk.

The WhatsApp Connector is a Zendesk extension published in their Marketplace that allows sending proactive WhatsApp messages (templates) from Zendesk, including:

  • Mass sending of messages from an Excel or .csv file
  • Automatic sending based on triggers and automations
  • API for sending messages from external systems
  • Scheduled sending on a specific date and time
  • Sending messages from within a Zendesk ticket
The Connector also addresses the problem of the 24-hour WhatsApp response limit.

We Do Integrations, Migrations, and Custom Applications

Our extensive experience in integrating Zendesk allows us to offer a multitude of related technical services:

IT worker

Schedule your Consultation

Schedule my FREE 15 minute consultation We will never share your info with anyone.

What Our Clients Say

Ballenoil MGI Shops Rooser Activacar 4foreverything iseazy

Frequently Asked Questions

Consulting

Why shouldn´t I do the set up myself?
You absolutely can set Zendesk up if your business is small and you are tech savvy. However, if your business is complex, if you don´t have the time or will, or if you want to make sure that the task is carried out well, we can definitely help.
Do you offer discounts on Zendesk Licenses?
How much is a setup project?
I am still evaluating Zendesk against other options. Can you help me find the best solution?
I have an IT deparment. Shouldn´t they be doing it?
What happens if the project does not go as expected?

Integrations

I want my IT team to do the integration. What value do you bring?
We can speed up the development process by pointing your dev team in the right direction, and providing technical documentation and support. That can save them dozens of develoment hours and many headaches as well. We also ease communications between Zendesk should it be needed.
How can you help integrate Zendesk with an existing system?
What if an API integration does not suffice?
Do you migrate data from other systems into Zendesk?
Do you build Zendesk Guide templates?
Can you build an app for the Zendesk Marketplace?

WhatsApp Connector

Zendesk Support has a WhatsApp channel. Why do I need your Connector?
There are 2 types of messages in WhatsApp, free text messages and templated messages. Your customer can send you a message whenever she wants, using free text. You can reply to her in the next 24 hours after her message. But if you want to reply after 24 hours, or if you want to start the conversation, then you need to use a templated message. That is where the WhatsApp connector comes in, by letting you send templated messages to your customers regardless of this 24 hour limit.
Can I send bulk notifications?
Can I try before I buy?
How much does it cost?
What if I send more than 6,000 notifications?
How do I know if my messages are received?

Happy customers:

Network of
service stations

The service stations of Ballenoil stand out for their speed, technological innovation, and for having the lowest prices in the sector.

Online platform for
efficient seafood trading

Rooser helps remove the guesswork and frustrations of trading seafood so you can buy and sell with confidence, every time.

100% electric
mobility

Providers of 100% electric mobility solutions. Carsharing & charging solutions for people and businesses.

Still Have Doubts?

Schedule my FREE 15 minute consultation We will never share your info with anyone.

Do You Prefer to Do Everything Yourself?

Some clients prefer to try it themselves first. If that's your case, click one of these buttons:

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