Integrating Wordpress & Zendesk
We help you integrating Wordpress and Zendesk
Beyond the integrations with WooCommerce (a platform built on WordPress), Zendesk® has developed an official plugin that brings Support to any blog or site created as of this leading Content Management System (CMS).
This integration also allows end users to sign into your Zendesk® customer portal (Guide functionality) directly on your Wordpress web so they can easily submit their tickets or view their status.
In relation to the comments, you can take any of them and turn them into a Ticket directly on your Wordpress dashboard.
Allowing end users to leverage your knowledge base (Guide) or chat capabilities is also very straightforward, being also able to customise their look and feel.
Embedding the Zendesk® widget on your site or blog is easy as well. With Respira Internet’s assistance, you can create sophisticated and multilingual forms, program how the widget behaves, or even configure workflows as per customers’ behaviour on your pages.
Contact us for more information.