Integrating Wordpress & Zendesk

We help you integrating Wordpress and Zendesk

Wordpress Integration

Beyond the integrations with WooCommerce (a platform built on WordPress), Zendesk® has developed an official plugin that brings Support to any blog or site created as of this leading Content Management System (CMS).

Convert a comment in Wordpress into a Zendesk<sup>®</sup> ticket [Wordpress and Zendesk<sup>®</sup> Integration Plugin. Website and blog Support. CRM, Customer Experience (CX) and Content Management System (CMS)]

This integration also allows end users to sign into your Zendesk® customer portal (Guide functionality) directly on your Wordpress web so they can easily submit their tickets or view their status.

In relation to the comments, you can take any of them and turn them into a Ticket directly on your Wordpress dashboard.

Allowing end users to leverage your knowledge base (Guide) or chat capabilities is also very straightforward, being also able to customise their look and feel.

Embedding the Zendesk® widget on your site or blog is easy as well. With Respira Internet’s assistance, you can create sophisticated and multilingual forms, program how the widget behaves, or even configure workflows as per customers’ behaviour on your pages.

Contact us for more information.

>> Ver en el Marketplace de Zendesk® Aplicaciones para integrar Wordpress con Zendesk®

By working with us, you will benefit from:

15+ years of experience building web platforms
10+ years of experience as software consultants
Internal Knowledge of Zendesk® as a corporation
Knowledge of Zendesk®´s best practices
Agile development practices
Great process flexibility
Budgeting per project or per hour

Guillermo Prieto

Customer Experience Leader

Ex Zendesk© employee.
+10 years of experience in CRM & CX.
MSc, Management of Information Systems master degree.
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Cesar Chas

Technology Leader

15+ years of experience as a web & SaaS developer.
Certified Zendesk© consultant and developer.
Enterpreneur, economist, and full-stack developer.
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