Integrating Slack & Zendesk
We help you integrating Slack to enhance your team performance
Slack is one of the most used communication tools. Different sized companies use it to reduce the email load and foster internal and external collaboration.
Zendesk® has developed the Slack for Zendesk® Support app to bring all of the customer interactions into Support. From the Slack interface, tickets and internal notes can be created in seconds and notifications on new and updated ones are delivered to any Slack channel.
Slack and Zendesk® Support are integrated almost immediately. With our assistance, the best practices are also implemented to combine customer-related workflows, empowering agents to efficiently deliver a great Customer Experience.
Contact us for a free 15 minute meeting to see how to supercharge your Slack with Zendesk®’s omnichannel capabilities, potentially making it also your de facto CRM.
Contact us for more information.